Privacy Policy
Effective date: October 13, 2025
Overview
We respect your privacy. This policy explains what information we collect when you purchase or access the NuroLink PDF guide, how we use it, and the choices you have.
Information We Collect
- Purchase information: email, billing details (processed by our payment provider), order ID, and transaction timestamps.
- Contact information: your email if you reach out to support.
- Device & usage data (website): basic logs and cookies needed for site functionality and analytics.
How We Use Information
- To process orders, deliver the PDF, and provide customer support.
- To send transactional emails (receipts, download links, policy updates).
- To improve our website and protect against fraud and abuse.
Payment Processing
Payments are handled by third-party processors (e.g., Stripe, PayPal). We do not store full card numbers. Our processors handle card data subject to their own privacy and security certifications.
Cookies
- Essential cookies: required for basic site operations.
- Analytics cookies: help us understand aggregate usage.
You can manage cookies in your browser settings. Blocking some cookies may impact site functionality.
Data Retention
We retain purchase records for accounting, tax, and fraud-prevention purposes for as long as legally required. Support emails are retained as needed to assist you.
Sharing
- Service providers (e.g., payment processors, hosting, email delivery) under contractual confidentiality and security obligations.
- Legal or compliance purposes when required by applicable law or to protect our rights.
Your Choices & Rights
- Access, update, or delete your contact information by emailing support@nurolink.app.
- Opt out of non-essential emails at any time (transactional emails will still be sent as needed).
- Cookie controls via your browser.
International Users
Your data may be processed in the country where our services or providers operate. We use reasonable safeguards appropriate to the nature of the data and the risks involved.
Children
Our content is not directed to children under 16. If you believe a child provided personal information, contact us to remove it.
Changes to This Policy
We may update this policy from time to time. We will update the “Effective date” above and, when appropriate, notify you via the website or email.
Contact
Email: support@nurolink.app